Privacy Policy

At Green Lantern Pizza & Grill ("we," "us," "our," or "the Company"), we are deeply committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greenlanternpizzagrill.rest, place orders, interact with our services, or otherwise engage with us. We encourage you to read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.

This Privacy Policy applies to all information collected through our website, online ordering platform, in-store interactions, loyalty programs, mobile applications (if applicable), and any related services, sales, marketing, or events (collectively, the "Services").

1. Who We Are

Green Lantern Pizza & Grill is a food service business operating in the United States. We specialize in providing quality pizza, grilled items, and a broad menu of food and beverages to our customers both in-store and through online ordering channels.

For any questions or concerns regarding this Privacy Policy or our data practices, you may contact us at any time using the contact information listed above.

2. Information We Collect

We collect various types of information in connection with your use of our Services. The categories of information we collect are described below.

2.1 Personal Information You Provide to Us

When you interact with our website or Services, you may voluntarily provide us with personal information, including but not limited to:

• Identity Information: Your full name, username, or similar identifier.
• Contact Information: Email address, telephone number, billing address, delivery address, and mailing address.
• Account Information: Login credentials such as usernames and passwords (stored in encrypted form).
• Order & Transaction Information: Details of food orders you place, special dietary requests, customization preferences, and purchase history.
• Payment Information: Credit card numbers, debit card details, or other financial data necessary to process your payment. Note: We do not store full payment card numbers on our servers. Payment processing is handled by PCI-DSS compliant third-party payment processors.
• Loyalty Program Data: If you enroll in our rewards or loyalty program, we collect information related to your participation, points, and redemptions.
• Communications Data: Any messages, feedback, reviews, or correspondence you submit to us via our contact forms, email, social media, or customer support channels.
• Marketing Preferences: Your preferences for receiving marketing communications from us.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical and usage information through cookies, web beacons, and similar tracking technologies, including:

• Device Information: IP address, browser type and version, operating system, device type, screen resolution, and device identifiers.
• Usage Data: Pages visited, links clicked, time spent on pages, referring URLs, search queries made on our site, and navigation patterns.
• Log Data: Server logs recording your interactions with our website, error reports, and activity timestamps.
• Location Data: General geographic location based on your IP address. We may also request your precise location with your permission to facilitate delivery services.
• Cookie & Tracking Data: Information collected through cookies, pixel tags, web beacons, and similar technologies as described in our Cookie section below.

2.3 Information From Third Parties

We may receive information about you from third-party sources, including:

• Social Media Platforms: If you connect your social media accounts or interact with us through social platforms, we may receive profile information consistent with your privacy settings on those platforms.
• Delivery Partners: Third-party delivery platforms that facilitate orders on our behalf may share relevant order and contact data with us.
• Analytics Providers: Data enrichment or analytics tools that help us understand our audience and improve our Services.
• Review Platforms: Publicly available reviews or feedback submitted on third-party review websites.

3. How We Use Your Information

We use the information we collect for a range of legitimate business purposes. Below is a detailed explanation of each purpose:

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, including coordinating delivery or pickup arrangements.
• To manage your account, including registration, authentication, and account maintenance.
• To communicate with you about your orders, including order confirmations, updates, and delivery notifications.
• To process payments and issue receipts or invoices.
• To administer our loyalty and rewards programs.

3.2 Customer Service and Support

• To respond to your inquiries, complaints, feedback, and support requests.
• To resolve disputes and troubleshoot problems.
• To maintain records of your interactions with our customer support team.

3.3 Marketing and Promotional Communications

• To send you promotional emails, newsletters, special offers, and information about new menu items or events — but only where you have provided your consent or where we have a legitimate interest to do so.
• To personalize advertisements and promotional content based on your preferences and ordering history.
• To administer contests, sweepstakes, surveys, or other promotional activities.
• To measure the effectiveness of our marketing campaigns.

3.4 Analytics and Service Improvement

• To analyze usage patterns and trends to understand how customers interact with our website and Services.
• To improve the functionality, content, and user experience of our website.
• To develop new features, products, and services.
• To conduct internal research and data analysis.

3.5 Legal and Compliance Purposes

• To comply with applicable federal and state laws and regulations, including the Federal Trade Commission Act (FTC Act), and, where applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
• To respond to lawful requests from government authorities, courts, and law enforcement agencies.
• To enforce our Terms of Service and other agreements.
• To detect, investigate, and prevent fraudulent transactions, security breaches, and other illegal activities.
• To protect the rights, property, and safety of our company, our customers, and the public.

3.6 Business Operations

• To maintain appropriate business records and archives.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.

4. How We Share Your Information

We do not sell your personal information to third parties for monetary consideration. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party vendors and service providers who perform services on our behalf. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify. Examples include:

• Payment Processors: Companies such as Stripe, Square, or similar PCI-DSS compliant providers that handle payment card transactions securely.
• Delivery Platforms: Third-party delivery services that fulfill orders placed through our website or partner platforms.
• Email and Marketing Service Providers: Platforms that help us send promotional communications and manage subscriber lists.
• Web Hosting and Cloud Services: Providers that host our website, databases, and application infrastructure.
• Analytics Providers: Tools like Google Analytics that help us understand website traffic and user behavior.
• Customer Support Platforms: Software that facilitates customer service operations.
• IT Security Providers: Companies that assist with fraud detection, cybersecurity monitoring, and data protection.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information when required to do so by law or in response to valid legal process, including:

• Court orders, subpoenas, or other legal process.
• Requests from government agencies or law enforcement.
• To comply with applicable federal, state, or local laws, including the FTC Act.
• To investigate or prevent suspected illegal activity, fraud, or threats to physical safety.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or part of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so, including through participation in joint promotions, co-branded programs, or when you publicly post reviews or social media content in connection with our brand.

4.5 Aggregated and Anonymized Data

We may share aggregated, de-identified, or anonymized data — which cannot reasonably be used to identify you — with third parties for research, marketing, analytics, and other purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and deliver personalized content and advertising.

5.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember your actions and preferences over a period of time, so you don't have to keep re-entering information whenever you return.

5.2 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our website. Without these, services such as shopping cart functionality and account login cannot be provided.
• Performance/Analytics Cookies: Help us understand how visitors interact with our website by collecting information about pages visited and errors encountered.
• Functionality Cookies: Allow our website to remember your preferences, such as your location, language, or saved items in your cart.
• Targeting/Advertising Cookies: Used to deliver advertisements relevant to your interests and to track the effectiveness of our advertising campaigns.
• Third-Party Cookies: Placed by third parties such as Google Analytics, Facebook Pixel, or advertising networks to provide analytics and personalized advertising.

5.3 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Please note that disabling certain cookies may affect the functionality of our website. For more detailed information about our cookie practices, please refer to our Cookie Policy.

6. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, use, alteration, or disclosure.

6.1 Security Measures We Employ

• Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption for all data transmitted between your browser and our servers. Sensitive data, including passwords and payment information, is encrypted both in transit and at rest.
• Access Controls: Access to personal data is restricted to authorized personnel only, on a need-to-know basis. Our team members are trained in data privacy and security practices.
• Secure Payment Processing: We do not store your full credit card details. Payments are processed by PCI-DSS compliant third-party processors.
• Regular Security Audits: We conduct periodic reviews and assessments of our security practices and infrastructure.
• Firewall and Intrusion Detection: We use firewalls and intrusion detection systems to monitor for unauthorized access attempts.
• Data Backup: We maintain secure backups of our data to ensure business continuity.

6.2 Limitations

Despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.

7. Your Privacy Rights

Depending on your location within the United States, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

7.1 Rights Available to All Users

• Right to Know / Access: You have the right to request information about the personal data we hold about you, including the categories of data collected, purposes of use, and categories of third parties with whom it is shared.
• Right to Correction: You have the right to request that we correct inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., where we are required to retain data by law or for legitimate business purposes).
• Right to Opt-Out of Marketing: You may opt out of receiving promotional communications from us at any time.
• Right to Withdraw Consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.

7.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:

• Right to Know (Detailed): The right to know what specific pieces of personal information we have collected about you.
• Right to Delete: The right to request deletion of personal information we have collected, subject to legal exceptions.
• Right to Correct: The right to request correction of inaccurate personal information.
• Right to Opt-Out of Sale or Sharing: Although we do not sell your personal information, you have the right to opt out of the sharing of your personal information for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide a different level of service based solely on your exercise of privacy rights.
• Right to Data Portability: The right to receive a copy of your personal information in a portable, machine-readable format.

7.3 Authorized Agent

California residents may designate an authorized agent to submit privacy rights requests on their behalf. The authorized agent must provide proof of their authorization, and we may require you to verify your own identity directly with us before processing the request.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8.1 Retention Periods

After the applicable retention period expires, we will securely delete, anonymize, or aggregate your personal information so that it can no longer be associated with you.

9. Children's Privacy

Our Services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or process personal information from children under the age of 13, or in some jurisdictions, under the age of 16, without verifiable parental consent.

We do not direct our website or Services toward children. If we become aware that we have inadvertently collected personal information from a child under the applicable age threshold without appropriate consent, we will take steps to delete that information as promptly as possible.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected], and we will investigate and remove the information.

10. International Data Transfers

Green Lantern Pizza & Grill is based in and primarily operates within the United States. Your personal information is collected, processed, and stored in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your country of residence.

By using our Services or providing us with your personal information, you acknowledge and consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy. We take reasonable steps to ensure that any international transfers are handled appropriately and that your data is protected to a standard comparable to what is required in your home jurisdiction.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, including social media platforms, delivery apps, review sites, and advertising partners. This Privacy Policy applies solely to information collected by Green Lantern Pizza & Grill through our own Services. We are not responsible for the privacy practices or the content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit. Your interactions with those websites are governed by their own privacy policies and terms of use, and we disclaim all liability for their practices.

12. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universally accepted standard for recognizing or honoring DNT signals. As a result, our website does not currently respond to browser DNT signals. However, you can manage your privacy preferences through the cookie settings and opt-out mechanisms described in this policy.

13. California "Shine the Light" Law

California Civil Code Section 1798.83, also known as the "Shine the Light" law, permits California residents to request and obtain from us, once a year and free of charge, information about any personal information we shared with third parties for direct marketing purposes in the preceding calendar year.

If you are a California resident and wish to make such a request, please contact us at [email protected] with the subject line "California Shine the Light Request." We will respond within 30 days of receiving your verified request.

14. How to File a Complaint

We are committed to resolving any privacy-related complaints or concerns you may have. If you believe that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to follow these steps:

14.1 Contact Us First

We ask that you contact us directly in the first instance so we can address your concern promptly and efficiently:

• Email: [email protected]
• Subject Line: "Privacy Complaint"
• Website: greenlanternpizzagrill.rest

We will acknowledge your complaint within 5 business days and endeavor to resolve it within 30 days.

14.2 File a Complaint with a Regulatory Authority

If you are not satisfied with our response or believe we are processing your personal data in violation of applicable law, you have the right to lodge a complaint with the appropriate data protection or consumer protection authority. In the United States, relevant authorities include:

• Federal Trade Commission (FTC): The FTC enforces consumer privacy and data security laws, including the FTC Act (15 U.S.C. § 45). You can file a complaint online at: https://reportfraud.ftc.gov
• California Privacy Protection Agency (CPPA): For California residents, the CPPA oversees enforcement of the CCPA/CPRA. You can contact them at: https://cppa.ca.gov
• Your State Attorney General: Many U.S. states have consumer protection offices that handle privacy-related complaints. We encourage you to contact your respective state's Attorney General office for guidance.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will:

• Update the "Last Updated" date at the top of this Privacy Policy.
• Notify you via email (if we have your email address) or through a prominent notice on our website prior to the change becoming effective.
• Where required by law, seek your renewed consent.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.

16. Legal Basis for Processing (Applicable U.S. Context)

In accordance with applicable U.S. federal and state law, including the FTC Act and the CCPA/CPRA, we rely on the following legal grounds to process your personal information:

• Contractual Necessity: Processing necessary to fulfill your orders and provide the Services you have requested.
• Legitimate Business Interests: Processing necessary for our legitimate business interests, such as fraud prevention, network security, internal analytics, and improving our Services, where these interests are not overridden by your rights.
• Compliance with Legal Obligations: Processing necessary to comply with applicable laws, regulations, and legal processes.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for marketing communications and certain cookie activities.

17. Automated Decision-Making and Profiling

We may use automated processes to analyze your ordering history and preferences for the purpose of personalizing recommendations and marketing communications. We do not currently use fully automated decision-making that produces legal or similarly significant effects on you without human review. If we implement such systems in the future, we will update this Privacy Policy accordingly and ensure that appropriate safeguards are in place.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or your privacy rights, please do not hesitate to reach out to us:

We take all privacy inquiries seriously and aim to respond to all legitimate requests within 30 days. For California residents exercising rights under the CCPA/CPRA, we will respond within 45 days, with possible extensions as permitted by law.

This Privacy Policy was last reviewed and updated on June 24, 2026. It governs all personal information collected by Green Lantern Pizza & Grill through the website greenlanternpizzagrill.rest and related Services.